Frequently Asked Questions
Everything you need to know about our Icelandic technical apparel.
Where does 66°North ship from and what are the delivery times?
Most orders are shipped directly from our warehouse in Iceland. International shipping typically takes 3-7 business days via DHL Express, depending on your location.
How do I determine the right size for my technical outerwear?
Our products are designed with an Icelandic fit, which can be slightly different from US or EU standards. We recommend consulting the specific size guide on each product page to find your perfect fit based on body measurements.
What is your return policy for online orders?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that return shipping costs may apply depending on your region.
Are 66°North products covered by a warranty?
Yes, we stand by the quality of our craftsmanship. We offer a repair service and a warranty against manufacturing defects to ensure your gear lasts for years of adventure.
How should I wash and maintain my GORE-TEX jacket?
To maintain performance, machine wash on a warm, permanent press cycle using a small amount of liquid detergent. Rinse twice and tumble dry on a warm setting to reactivate the water-repellent (DWR) finish.
Do you offer tax-free shopping for international customers?
For customers shopping outside of Iceland or the EU, prices are shown excluding VAT. However, you may be responsible for local import duties and taxes upon delivery.